Visit our product page (in our top menu bar) to find the products you are looking for.
You can provide your own artwork or we can create a design for you by contacting us through our email.
Your job will be processed into production after payment. Once completed we will organize a courier for your order along with a tracking number via email
To find the products you want, go to our product page (located in the top menu bar). Once you've found the product(s), simply click on them to see additional information, photos, and, most importantly, pricing.
Our product pages show a variety of common sizes and quantities, along with pricing, which you can quickly add to your cart. Most pages also include a calculator in the pricing section, allowing you to get instant pricing on custom sizes and quantities.
To use the calculators, simply fill out the fields such as quantity, size, etc. (Note: All sizes must be entered in millimeters; for example, 1 metre should be entered as 1000). When you click 'Calculate my price', it will display your quote, which you can then click to add to your cart.
Once you've added all of the signage you need to your cart, click the checkout button, and you will proceed with your payment option.
After completing the checkout process, you will be taken to a page to upload your artwork files and add notes to your order.
It is perfectly acceptable if you are unable to provide your artwork files immediately. When you submit your order, you will receive an email with a link to complete this later.
If you provide your print-ready artwork files (Artwork Specifications can be found under the 'Artwork Guildelines' section on the bottom of each product page), you can upload them through our site if they are under 5mb; files up to 15mb can be sent to admin@xelgraphix.com.au; larger files can be sent using google drive and sending us the link of your files.
Alternatively, if you need us to create or finish a design for you, you can upload any logos or design elements, and we will contact you to discuss.
Our team will be notified of your order and will review any files you have uploaded. If they have any questions, or problems, or need to discuss the artwork that you want us to complete for you, they will contact you right away to discuss the order further.
Once we have everything we need, we create a job sheet and send it to our artwork team. At this point, you will receive an official order confirmation email with information about what will happen next.
Before proceeding to production, our artwork team will email you a digital proof for your approval. We will not begin production on any signage until the artwork is signed off, including repeat orders.
Our Team will proceed with the production of your order once digital proofing is signed off and payment is completed.
Large prints would require 5-7 working days and small prints would require 3-5 working days for production.
After your order is completed, they will dispatch (or notify you that it is ready for collection) your order with our courier, and you will receive an email confirmation with the courier tracking number.
